The Gym Group
Increasing Site Speed by 40%
Driving Digital Efficiency
The Gym Group, founded in 2007, has made its mark on the health & fitness industry. The UK-based gym chain has transformed its digital platform to enhance user experience and deliver fast content updates to its rapidly expanding membership of over 890,000.
Members are offered a seamless experience through The Gym Group’s dedicated app or website, where they can select from a range of membership packages, make reservations for their local gym and track their fitness progress. These digital touchpoints are an integral part of The Gym Group’s member experience.
Challenge
For years, The Gym Group had been using a heavily tailored and outdated content management system and ecommerce solution. It took a long time to launch new campaigns, make content updates and introduce new products to market, not allowing internal teams to be agile or flexible.
It became apparent that in order to achieve its ambitious growth targets, The Gym Group needed a new digital platform to facilitate scale and business growth.
Key Challenges:
Like much of the health and fitness industry, The Gym Group was behind in its adoption of technology that would enable agile content management, improve site speed and deliver a seamless ecommerce experience to members.
However, The Gym Group is not strictly an ecommerce business, so a new platform would need to be flexible enough to allow for unique business use cases like giving members access to exercise content and advice.
Following a complete digital transformation project and relaunch of the brand, the content and new visual identity was critical. The Gym Group was reliant on Amplience to power this rebrand, enabling it to execute its planned campaigns and boost engagement with members.
The new CMS would need to be not only compatible with existing solutions being used by The Gym Group, but complementary too. The MACH approach has allowed The Gym Group to compose a best in class ecommerce platform.