Account management FAQs

General

• What is account management?

Logging in

• Do I need to use Single sign-on to use account management?

Users and permissions

• Who will the organization admin be?
• Can I have multiple organization admins?
• Can I add new users to my account?
• Are my content hub/DAM user permissions affected?
• Can I have different roles on different hubs and repositories?
• Can I hide hubs and repositories from users?

General

What is account management?

Account management enables you to create accounts and set permissions for Dynamic Content users, without the need to contact Amplience support. See Account Management.

Logging in

Do I need to use Single sign-on to use account management?

No, account management works for Single sign-on (SSO) and non-SSO users.

Users and permissions

Who will the organization admin be?

You can choose which people are your organization admins. Each organization admin can set roles on all hubs and repositories for all users. See Assigning organization roles.

Can I have multiple organization admins?

Yes. In addition, you can give users hub admin permissions to help delegate certain admin tasks.

Can I add new users to my account?

Yes, you can add new Dynamic Content users to your account. See Creating user accounts.

To add Content Hub users you must contact Amplience Support.

Will Amplience Support create Dynamic Content user accounts?

Yes, you still have the option of asking Amplience Support to create Dynamic Content user accounts. However, we strongly recommend that you create user accounts using Account Management because it's the quickest and most convenient way. See Creating user accounts.

If you do request Amplience support to create Dynamic Content user accounts, your request must include the user email address. You may optionally add the user name and organization name.

Are my Content Hub/DAM user permissions affected?

No - managing user permissions for Dynamic Content makes no changes to the level of access in Content Hub/DAM.

Can I have different roles on different hubs and repositories?

Yes.

Can I hide hubs and repositories from users?

Yes, assigning no role to a user for a hub or repository means they can no longer see that hub or repository.