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Next Generation Authoring FAQs

On this page we've included the answers to some common questions about using the Next Generation Authoring (Beta) release.

We're fixing issues as you feed them back to us. See the section, Known issues.

You can find a list of Fixed issues at the end of this page.

Common questions

How do I get Next Generation Authoring features?

You can benefit from the new 'look and feel' of the enhanced content authoring straight away just by switching it on. Learn about the out of the box features.

To get additional features, your developers will need to make changes to your content type schemas. Discover what's new.

Why is Next Generation Authoring already switched on?

Your organization has the option to turn on the new content authoring experience by default for all users. See Switching on for an organization.

How can the authoring experience be optimized?

Next Generation Authoring offers developers features, such as tab and grid layout, customizable components and content palettes, that they can use to optimize the authoring experience.

Can I switch between the new and previous authoring modes?

Yes, during the beta release you can switch Next Generation Authoring on and off. We encourage you to switch to our next generation of content authoring and take advantage of the benefits it offers. See Switching between authoring modes.

Why doesn’t drag and drop work all the time?

Sometimes if the items in your list span the full height of your screen then you will need to use the combination of click and mouse/trackpad to activate the drag behavior.

Will the new features work with the previous authoring experience?

Mostly, yes, Next Generation Authoring features can be used in the previous authoring experience. See the Limitations section.

Why am I being asked to save when I haven’t made a change?

One reason could be that your developers have changed the underlying content type schema. Simply save your content and continue.

Known issues

Why can’t I create complex conditional scenarios?

We don't currently support all of the features specified in the JSON schema conditionals reference. We've provided examples of conditionals supported by Next Generation Authoring.

We may extend our support for conditionals in the future. To help us identify which features would be most beneficial, please send us your feedback. See How to send feedback.

Why am I being notified of missing “_meta” on required fields?

Differences between how Next Generation Authoring and the previous authoring experience handled required fields, mean that in some cases you are notified that the "_meta" property is required on fields. We are working to resolve this very soon.

Limitations

Next Generation Authoring is designed to be compatible with our previous authoring experience and with your existing schemas and content. However, in some instances it may not be possible for the previous authoring experience to fully adapt to next generation features:

The previous authoring experience is not shown correctly

This is probably because you're trying to open a content item that contains these Next Generation Authoring features:

  • Conditional fields
  • Tabs

Tab and grid layouts

Content types with next generation tab and grid layouts will re-adjust to a single list of fields when you switch them to the previous authoring mode.

Fixed issues

View the list of resolved issues
IssueDescriptionFixed date
Newly created nested content items are not recognized, so parent content items cannot be saved.Updated so that Next Generation Authoring allows the parent item of newly created nested content items to be saved.7th Oct 2024
Schemas containing conditionals being displayed as a blank screen in the content form.This issue has now been fixed and we've updated our conditionals schema example.2nd Oct 2024
Images not showing in the default text editorNow when you paste an image link into the default markdown editor, the image will display in the Edit tab.2nd Oct 2024
System slow when moving items around in a listIssues that caused the system to be slower than expected when items were moved within complex lists are now resolved.23rd Sept 2024
Multi select images, video and contentNext Generation Authoring now supports adding multiple assets or linked content items to a list.9th Sept 2024
Earlier versions of the Safari browserNext Generation Authoring compatibility issues that prevented you from saving content with Safari browser versions of 16.4 or older, are now fixed.4th Sept 2024
Tables in default markdown editor not retaining table formattingUpdated to enable the correct parsing of markdown tables to prevent them being corrupted when saved back using new form.4th Sept 2024
Hierarchy node inheriting dataCorrected so that creating a new hierarchy node creates an empty content item with no data inherited from the parent.4th Sept 2024

Related pages

Out of the box features

Optimize your authoring experience